EBRD to use Cognizant AI tools in a five-year technology transformation
EBRD selected Cognizant as a five-year strategic partner for its Tech Blueprint programme, covering Neuro IT Operations, Flowsource and WorkNEXT.
AT A GLANCE
Key points
- The strategic framework is planned to run for five years.
- Cognizant plans to bring Neuro IT Operations, Flowsource and WorkNEXT to EBRD.
- Implementation milestones and measured performance results have not yet been disclosed.
What is changing?
The European Bank for Reconstruction and Development (EBRD) established a five-year strategic framework with Cognizant to support its Tech Blueprint technology transformation programme. According to Cognizant’s October 26 announcement, the work will span digital workplace management, cloud infrastructure, data and security, software engineering, automation and AI through outcome-led managed services and fixed-capacity services.
Cognizant plans to provide three proprietary solutions. Neuro IT Operations is intended to improve visibility across the technology estate and anticipate and resolve issues faster; Flowsource will apply generative and agentic AI across the software development lifecycle; and WorkNEXT aims to personalize workplace support with voice, translation and agent-enabled orchestration.
The parties expect the framework to improve service reliability, access to specialist skills and operational efficiency. These remain forward-looking goals, however; an implementation schedule, performance thresholds and measured results have not yet been disclosed.
Explore the original sources
Source date: 26 October 2026.
Published by AI Radar: 26 Oct 2026, 12:15 (Istanbul, UTC+3). Updated: 26 Oct 2026, 12:33.
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