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DevRev strengthens enterprise self-service agents with GPT‑6.1 Sol

DevRev’s Computer and Operator agents use GPT‑6.1 Sol and GPT‑6 Astra to deliver sourced answers over company data and execute permissioned, reversible actions.

2 min readAI RadarSource: OpenAI — DevRev customer story
AI Radar cover illustration for DevRev strengthens enterprise self-service agents with GPT‑6.1 Sol

AT A GLANCE

Key points

  • Computer provides source-linked answers over company knowledge.
  • Operator can take approved, reversible actions or hand work to a person.
  • Agent Studio combines natural-language behavior descriptions with fixed rules.

What is changing?

DevRev announced that its enterprise agents, Computer and Operator, use OpenAI’s GPT‑6.1 Sol and GPT‑6 Astra models. The systems combine company knowledge, tools, and permissions in a shared working context. Computer answers employee questions with source links, while Operator can carry out approved actions for customer and employee requests or hand them off to a person when needed.

The company says actions are reversible and access controls are preserved. Agent Studio can combine behavior described in natural language with fixed rules. DevRev also says it uses Enterprise‑Bench to measure real enterprise tasks and that its entire engineering team uses Codex.

The announcement also outlines a goal of handing longer self-service journeys to Operator in the future; this should be treated as a roadmap, not a current product guarantee.

Explore the original sources

Source date: 4 November 2026.
Published by AI Radar: 5 Nov 2026, 02:09 (Istanbul, UTC+3).

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