ElevenLabs unveils conversation memory, Routines, and ElevenAI
At its New York Summit, ElevenLabs introduced the Interaction Engine, ElevenAgents Memory, multi-step Routines, and the ElevenAI app in early access.
AT A GLANCE
Key points
- Interaction Engine for turn-taking and model routing
- Memory and multi-step Routines for ElevenAgents
- ElevenAI opens in free early access
What is changing?
ElevenLabs introduced a new interaction layer for conversational agents in its November 11 New York Summit announcement. The Interaction Engine manages turn-taking and interruptions and can select different language models for different stages of a conversation. The company also previewed organization- and domain-specific fine-tuning for selected open-source language models and its own voice models in the coming months.
ElevenAgents Memory builds a structured customer record from conversations while keeping the CRM as the system of record. Routines are designed to automate multi-step work before, during, and after calls. The ElevenAI app, offering dictation, meeting notes, summaries, and live assistance with consent mechanisms, opened in free early access. ElevenLabs also announced its Partner Program and Marketplace.
Explore the original sources
Source date: 11 November 2026.
Published by AI Radar: 11 Nov 2026, 20:03 (Istanbul, UTC+3).
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