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Uber rolls out ChatGPT Work to more than 30,000 employees

After a 1,000-person pilot, Uber is expanding the ChatGPT Work agent inside ChatGPT Enterprise to more than 30,000 employees across its global workforce.

2 min readAI RadarSource: OpenAI
AI Radar cover illustration for Uber rolls out ChatGPT Work to more than 30,000 employees

AT A GLANCE

Key points

  • The rollout expands from a 1,000-person pilot to more than 30,000 employees.
  • The agent can use Google Drive, Gmail, Google Calendar and Slack connections for multi-step workflows.
  • GPT‑6.1 Sol will be the default model for ChatGPT Work at Uber.
  • OpenAI and Uber plan to publish measurable outcomes later.

What is changing?

Uber announced a company-wide rollout of the ChatGPT Work agent inside ChatGPT Enterprise. Following a pilot involving 1,000 employees, the system is being made available to a global workforce of more than 30,000 people. OpenAI describes this as Uber’s first company-wide deployment of an agentic platform tailored for knowledge work.

ChatGPT Work can connect to everyday tools including Google Drive, Gmail, Google Calendar and Slack. Employees will be able to use those connections for research, meeting briefs, presentation creation, data analysis and multi-step workflows across applications.

GPT‑6.1 Sol will be the default model for ChatGPT Work at Uber. Multimodal capabilities, including voice and image generation, will also be available for different tasks. The rollout is supported by Uber’s internal AI skills library, approved integrations and employee training.

Operations, finance, marketing and product teams are included, while software teams will continue using Codex. OpenAI and Uber plan to share more data on adoption, use cases and measurable outcomes as the rollout progresses.

Explore the original sources

Source date: 22 October 2026.
Published by AI Radar: 22 Oct 2026, 20:04 (Istanbul, UTC+3). Updated: 24 Oct 2026, 11:18.

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